Terms & Conditions

1. General
These Terms & Conditions govern your use of our website and the purchase of products from us. By placing an order, you agree to be bound by these terms.

2. Orders

• All orders are subject to availability and confirmation of payment.
• Prices are shown in Euro (€) and include VAT where applicable.
• We reserve the right to cancel or refuse any order at our discretion.

3. Payment
Payments are processed securely via Stripe. Your card or payment method will be charged at the time of placing your order.

4. Shipping & Delivery

• We currently deliver to the Republic of Ireland only.
• Delivery is charged at a flat rate of €6.95 per order.
• Orders are dispatched within 2–3 business days of payment.
• Delivery times may vary depending on the courier; please allow up to 3–5 working days after dispatch for delivery.
• We are not liable for delays caused by courier services or circumstances beyond our control.

5. Returns & Refunds

• Returns are accepted within 14 days of delivery, provided items are unused and in their original packaging.
• Customers are responsible for return shipping costs unless the item is faulty or damaged.
• Refunds will be issued to the original payment method once the returned item has been inspected and approved.
• For full details, please see our Returns Policy.

6. Liability
We are not liable for any indirect or consequential loss arising from your use of our website or products purchased. Nothing in these terms limits your statutory rights under Irish consumer law.

7. Governing Law
These Terms & Conditions are governed by the laws of Ireland.

8. Contact Us
If you have any questions about these terms or your order, please contact us at team@firedirect.ie.